Refund policy

Returns

At Aldaskad Kitchen Essentials, we aim to ensure customer satisfaction with every purchase. If you are not satisfied with your order, you may request a return under the following conditions:

Returns are accepted within 30 days of delivery
Items must be unused, unworn, and in original packaging
Proof of purchase is required (order number or receipt)
Items that are used, damaged, or missing parts may not be eligible for return

Refunds

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved:

Refunds will be processed to your original payment method
Processing time is 5–7 business days
Shipping fees are non-refundable unless the return is due to our error

Exchanges

We only replace items if they are:

Defective or damaged upon arrival
Incorrect item received

To request an exchange, please contact us at support@aldaskad.com

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect
In some cases, a prepaid return label may be provided
We recommend using a trackable shipping service